Product Support Hours
We're happy to help you with any issues that you might have with Knowledge Matters' simulations.
Monday - Friday: 8 a.m. - 11 p.m. EST - phone and email
Weekends: 11:30 a.m. - 8 p.m. EST email support only
For technical support inquiries visit: support.knowledgematters.com
Phone: 877-965-3276
For helpful teacher tutorials visit:
https://knowledgematters.com/teacher-tutorials/
Learning Management System (LMS)
Knowledge Matters simulations can be used directly from the Knowledge Matters LMS provided with every course, or they can be integrated with your LMS.
Knowledge Matters simulations are compatible with all LMS systems that support either LTI 1.1 or LTI 1.3 integration, which includes almost every LMS. Step-by-step integration instructions are available to registered instructors within their Virtual Business courses.
Accessibility Features
Knowledge Matters is committed to creating simulations that support all learners and is continually updating the software to meet the needs of students and their abilities or disabilities.
Deaf or Hard of Hearing
Blind or Visually Impaired
Support Mobility Devices
Our courses are designed to meet
Web Content Accessibility Guidelines (WCAG) 2.0 AA. This includes supporting features such as:
- High-contrast typeface and color palettes for better readability
- Ensuring all text is readable by screenreaders such as JAWS or NVDA
- Additional instructions, content and support for screenreader users
- Heirarchical HTML structure for easy keyboard navigation
- And more!
Supported System Requirements