Product Support

Product Support Hours We're happy to help you with any issues that you might have with Knowledge Matters' simulations.

Monday - Friday: 8 a.m. - 11 p.m. EST - phone and email
Weekends: 11:30 a.m. - 8 p.m. EST email support only
For technical support inquiries visit:
Phone: 877-965-3276

For helpful teacher tutorials visit:

Learning Management System (LMS)

Knowledge Matters simulations can be used directly from the Knowledge Matters LMS provided with every course, or they can be integrated with your LMS.

Knowledge Matters simulations are compatible with all LMS systems that support either LTI 1.1 or LTI 1.3 integration, which includes almost every LMS. Step-by-step integration instructions are available to registered instructors within their Virtual Business courses.
D2L Brightspace

Accessibility Features

Knowledge Matters is committed to creating simulations that support all learners and is continually updating the software to meet the needs of students and their abilities or disabilities.

Assistive Listening
Deaf or Hard of Hearing
Visually Impaired
Blind or Visually Impaired
Support Mobility Devices
Support Mobility Devices
Our courses are designed to meet Web Content Accessibility Guidelines (WCAG) 2.0 AA. This includes supporting features such as:

Supported System Requirements